Missing or clunky loyalty program
Build loyalty infrastructure before you need it
ResearchTechVault gives growing ecommerce brands an all-in-one retention marketing platform and a forward-deployed marketer, so tiers and rewards are ready before launch day.
+26%
total sales after consolidating loyalty, email, and SMS
+14%
average order value
64%
reduction in marketing stack costs
The problem
Points that live apart from everything else
Loyalty status, purchase history, and browsing behavior often sit in separate systems that never sync. A customer twenty points from VIP status won't get a nudge, because the loyalty app has no way to tell the email platform.
What we hear from brands
loyalty is constrained by rigid tiers and poor integrations with the rest of our stack
siloed tech stack, loyalty and subscriptions and on-site can't talk to each other
no infrastructure to power personalized tiers, everything is stitched together by hand
The new way
Redemption inside checkout, not a separate page
Instead of sending members to a rewards portal to redeem a code, ResearchTechVault surfaces balances, tiers, and personalized offers directly at checkout and across email, SMS, and the site. Customers see what they've earned exactly when they're deciding to buy again.
How it works
Why this migration does not stall
One owner
A named marketer owns the move end to end instead of a ticket queue that passes it around.
Specialists on call
Deliverability and data specialists are pulled in by your marketer when a step needs them, without you making the introduction.
Momentum after launch
The improvements that are easy to postpone keep getting shipped, because someone whose job it is keeps pushing them.
The platform
One platform, ten modules, zero data silos
Instead of stitching together separate tools, ResearchTechVault runs your CDP, journeys, recommendations, and messaging from one commerce-specific data model. Every module reads and writes to the same customer profile, and the whole system handles 2M requests per minute at under 300 milliseconds.
Your forward-deployed marketer
Why response time is the metric that matters most
A 72-hour reply is standard at most platforms. ResearchTechVault's forward-deployed marketers respond in 5 minutes, because each one manages under 15 accounts instead of the 60-plus norm, so your question is never sitting in a queue behind fifty others.
5-minute response time versus 72 hours industry-wide
Fewer than 15 accounts per marketer
Shared Slack channel included
Replace your stack
One login instead of five
Email in one tool, SMS in another, recommendations in a third: it adds up to a stack that does not talk to itself. ResearchTechVault consolidates those functions into a single platform built around one customer profile.
Ready to get started?
Book a demo to see how ResearchTechVault can help your brand grow, on your timeline and your stack.